Helping Out

On Friday I helped a coworker in the Care Management department out. They assist patients with many things from getting set up for in-home care to getting out of town family members a place to stay while a loved one is in the hospital. Theresa needed to get a bus ticket for a patient being discharged, but could not leave to go get it. Often times a Public Safety officer will do it, but the officer on duty was working by himself and could not leave the campus. He suggested Theresa talk to me. I didn't have anything critical going on, so it wasn't a problem for me to run to the bus station and get the ticket.

Theresa was very, very grateful and even called my boss to tell her how happy she was and how great it was that I would do this. It felt good that Theresa was so thankful, but what is always somewhat strange in these situations is the seeming surprise from the person you help, surprise that someone would go out of their way to help them.

Why is that? Why do we live in a society where people are shocked when someone helps them? Especially for something like this where I was on the clock so I got paid for my time. I used a company vehicle, so I didn't have to use my own gas money. I really didn't sacrifice anything to help Theresa out, but somehow it was still amazing to her that I would help. It's sad that we live in a society that greets help with amazement. We should be grateful, but we shouldn't be surprised.